Refund Policy


Refund Policy

Last Updated: May 17, 2024

Welcome to Sportifi

We strive to provide a seamless and satisfactory experience for our users. This Refund Policy outlines our guidelines regarding refunds for event registrations made through our platform.

Refund Eligibility

Refund Eligibility

Refund eligibility varies depending on the event organizer's policies and the timing of your request. Generally, the following conditions apply:

Cancellation by Event Organizer: If an event is canceled by the organizer, you will be entitled to a full refund of your registration fee, excluding all charges on registration fee. We will initiate the refund process automatically, and you will receive your refund through the original payment method used for registration.

Participant Cancellation: If you cancel your registration before the specified deadline set by the event organizer, you may be eligible for a refund. Refund eligibility and the amount refunded are determined by the event organizer's policies. Some organizers may offer full or partial refunds, while others may not offer refunds after a certain date. Please refer to the event details or contact the organizer for specific refund policies. Cancellation and refund are completely controlled by the Organizers; there is no role of the registration platform in the refund process.

Refund Requests

Refund Requests

To request a refund, please follow these steps:

Contact Organizer: If you are eligible for a refund according to the event organizer's policies, contact the organizer directly to initiate the refund process. Organizer contact information can usually be found on the event registration page or confirmation email.

Provide Information: When contacting the organizer, provide relevant details such as your registration ID, name, and reason for the refund request. This will help expedite the process.

Processing Time

Processing Time

Refund processing times may vary depending on the payment method and financial institutions involved. Generally, refunds are processed within 2-7 business days from the date the refund request is approved by the event organizer.

Non-Refundable Fees

Non-Refundable Fees

Please note that certain fees associated with event registrations, such as processing fees or service charges, may be non-refundable. These fees are typically outlined during the registration process and are subject to the event organizer's policies.

Contact Us

If you have any questions or concerns, please don't hesitate to contact us at:

contact@sportifi.in